Taco Bell's ambitious deployment of voice AI ordering across 500+ drive-thrus collided spectacularly with the chaotic reality of human cravings. Customers trolling the system with absurd orders and complex customizations like 'extra sauce, no cilantro, and make it weird' exposed critical limitations in natural language processing under pressure. This high-profile stumble forces a reassessment of AI's role in high-volume, highly personalized service environments.