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The Kafkaesque Onboarding: A Developer's Nightmare with GnosisPay

A harrowing first-hand account reveals critical flaws in GnosisPay's sign-up process, exposing fractured multi-device flows, broken state management, and nonexistent support. This cautionary tale underscores the high cost of poor UX design in fintech.

When Identity Systems Fail: A Caustic Reminder of Why Names Break Software

A user's attempt to change their Facebook name to reflect a deeply personal family situation—only to have 'No last name - disowned by family' become their permanent identifier—spotlights a critical flaw in software design. This incident resurrects the timeless lesson from Patrick McKenzie's 'Falsehoods Programmers Believe About Names,' underscoring how rigid assumptions alienate real users.