Search Articles

Search Results: CallScreening

AT&T Bets on Agentic AI to Revolutionize Call Screening

AT&T Bets on Agentic AI to Revolutionize Call Screening

AT&T is piloting an AI-powered 'digital receptionist' that answers calls, screens for spam using voice-to-voice interaction and fraud detection algorithms, and handles simple tasks. This agentic AI approach aims to eliminate the guesswork of unknown callers while promising user control through live transcripts and allow lists. The test represents a significant leap beyond traditional spam filters, potentially reshaping telephony interaction if reliability hurdles are overcome.