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Beyond Contact Lists: How Modern CRM Platforms Are Engineering Smarter Customer Relationships

Beyond Contact Lists: How Modern CRM Platforms Are Engineering Smarter Customer Relationships

ZDNET's latest evaluation reveals how leading CRM platforms like Salesforce, HubSpot, and Pipedrive are leveraging AI, deep customization, and ecosystem integration to transform customer engagement from simple tracking into strategic engineering. For developers and tech leaders, selecting the right CRM now involves evaluating API ecosystems, AI capabilities, and architectural flexibility as much as core features.
The Top CRM Solutions for Small Businesses in 2025: Balancing Affordability and Power

The Top CRM Solutions for Small Businesses in 2025: Balancing Affordability and Power

Small businesses face unique challenges in scaling customer management without breaking the bank. This deep dive explores five standout CRM platforms—HubSpot, Zoho CRM, Monday.com, Less Annoying CRM, and Salesmate—that combine cost-effectiveness with advanced features like AI integration and analytics. Discover how these tools can transform sales pipelines and customer engagement for growing teams.