Apple's official documentation incorrectly identifies the DFU port location on M4 MacBook Pro models, leading to repeated macOS update failures on external drives without proper error messaging.
A persistent documentation error in Apple's support guidelines is causing unnecessary frustration for MacBook Pro users attempting macOS updates on external drives. According to Apple's official DFU port identification guide, 14-inch M4/M5 MacBook Pros should use the rightmost USB-C port for device firmware updates, while other models should use the leftmost. However, real-world testing reveals this guidance is reversed for M4 Pro models, requiring the right port instead—a discrepancy that triggers silent update failures.
This issue manifests when users follow Apple's instructions for external drive installations, which explicitly state: "If you're using a Mac with Apple silicon, plug your storage device into any compatible port except the DFU port." Users like Michael Tsai documented repeated update failures where macOS would complete installation procedures only to revert to the previous version without error messages. The process typically involves downloading multi-gigabyte updates, rebooting, and running through lengthy installation phases—only to land back at square one after hours of effort.
The root problem combines hardware documentation inaccuracies with poor software feedback mechanisms. As Tsai noted in his technical analysis, macOS provides no warnings when using the DFU port during updates, wasting user time and resources. Compounding the issue, System Settings' Software Update interface fails to prevent sleep mode during installations and offers vague notifications like "An error occurred" without actionable details. Users must instead navigate macOS Recovery to adjust security policies via Startup Security Utility—a non-intuitive workaround unrelated to the core port problem.
While Apple's documentation may stem from legitimate hardware variations between MacBook Pro models, the absence of validation checks in the update process is harder to justify. Modern systems could easily detect DFU port usage during external drive operations and either prevent the installation or redirect users to alternative ports. This oversight becomes more puzzling given Apple's historical emphasis on seamless user experiences. The requirement itself—blocking macOS installations on one specific port—appears to serve security purposes by reserving the DFU port for low-level firmware recovery, yet its implementation lacks transparency.
For affected users, solutions involve both port-swapping and security policy adjustments. As discovered through community troubleshooting, connecting external drives to the non-DFU port (contrary to Apple's documentation for M4 Pro models) resolves update failures when combined with LocalPolicy authorization fixes. This dual requirement highlights systemic communication gaps between Apple's documentation, software interfaces, and underlying security architecture. Until addressed, these inconsistencies undermine confidence in Apple's support resources and complicate workflows for developers relying on external boot volumes for testing.
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