Overview
Instead of building a platform based on what the operations team thinks developers need, this approach uses product management techniques to ensure the platform actually solves developer problems and improves their experience.
Key Practices
- User Research: Interviewing developers to understand their pain points.
- Roadmapping: Planning features based on user value.
- Documentation and Onboarding: Making the platform easy to use.
- Measuring Success: Tracking adoption, developer satisfaction, and impact on DORA metrics.
Benefits
- Higher Adoption: Developers actually want to use the platform.
- Reduced Cognitive Load: The platform provides the right abstractions.
- Improved DevEx: A better experience for the primary users of the platform.