AI for Communicators: What Copilot Adoption Actually Looks Like | Microsoft Community Hub

Next month, we’re looking at what Copilot adoption success means and how communicators can lead, not just support it. Join Sarah Lundy (Microsoft Viva Engage) and Alex Snyder (Foot Locker) for a practical, communicator‑focused look at Copilot adoption in the real world, on Thursday April 2nd at 8 am PT. Drawing from the journeys at Foot Locker and Microsoft, this session explores how human‑led change, communities, and peer learning helped drive adoption. Alex and Sarah will explore real‑world examples like Copilot Adoption Communities, campaigns, events, and frontline‑aware scenarios. You’ll learn how communications teams can elevate their role in the AI transformation—connecting people, technology, and purpose in meaningful ways. Get a peek behind the curtains and learn how to drive successful Copilot adoption whether you’re a communicator, change manager or IT practitioner.

Sarah Lundy, is currently a Sr Customer Experience Program Manager for Viva Engage has also worked within Microsoft’s own IT communications team to drive adoption of Copilot across Microsoft. Alex Snyder is a Product Manager for Microsoft 365 Suite, specializing in Copilot adoption and enterprise AI. She leads Copilot rollouts, from planning and governance to training, making AI practical and accessible. Alex shapes digital workplace strategy across SharePoint, Teams, and Microsoft 365, focusing on intranet design and internal communications. As an advocate for human-centered AI, she frequently presents on Copilot adoption, M365 experiences, and the future of work, helping organizations embrace AI confidently.

Register at aka.ms/FirstFridaysApril and we look forward to seeing you there!

Published Mar 10, 2026 VERSION 1.0 Like 0 Comment LaurelD MICROSOFT Joined January 05, 2026 View Profile Corporate Communications Blog Follow this blog board to get notified when there's new activity