Overview
MTTR is a key metric for measuring the effectiveness of an incident response process. A lower MTTR indicates that the team is able to quickly diagnose and resolve issues.
Calculation
MTTR = (Total Downtime) / (Number of Incidents)
How to Improve MTTR
- Better Monitoring: Detect issues faster.
- Automated Rollbacks: Quickly revert failed deployments.
- Runbooks: Provide clear instructions for common failures.
- Improved Observability: Make it easier to find the root cause.