
AI
Beyond Basic Chatbots: The Architecture of Modern AI Customer Support
2/13/2026

Hardware
Noctua's 500,000th Free Upgrade Kit Milestone: Two Decades of Customer-First Cooling Support
2/6/2026
Business
The Dark Truth Behind 'Contact Us' Pages: When Companies Don't Want to Hear From You
1/29/2026

Vulnerabilities
Unsecured Zendesk Systems Fueling Global Spam Epidemic
1/22/2026

Hardware
Ayaneo unveils comprehensive service overhaul following customer criticism
1/12/2026