
AI
ServiceNow's AI Bot Handles 90% of Help Desk Tickets, But Questions Remain About Real-World Performance
2/26/2026

AI
ServiceNow Acquires Pyramid Analytics Amid Growing AI Governance Concerns
2/14/2026

Business
Microsoft Launches Copilot Connector Checker for Streamlined Enterprise Integration
2/6/2026

Vulnerabilities
ServiceNow Patches Critical AI Platform Flaw Allowing Unauthenticated User Impersonation
1/13/2026

AI
ServiceNow Aims for $100M in Workforce Savings via AI, Reinvesting in Growth
7/25/2025