Microsoft Teams SMB Sessions at Microsoft 365 Community Conference 2026

Microsoft is bringing dedicated Small and Medium Business (SMB) content to the Microsoft 365 Community Conference next week in Orlando, with a comprehensive lineup of Teams-focused sessions and networking events designed specifically for SMB customers and partners.

Teams SMB Breakout Session: Deepening Customer Connections

The centerpiece of the SMB programming is a 45-minute breakout session titled "Deepening Customer Connections for Your SMB Through Teams." This session will explore the latest Teams features that help SMBs get started quickly, build stronger customer relationships, and collaborate effectively with other businesses. The session is scheduled for Thursday at 9:00 AM in Oceana Grand 10 at the Pacific Resort.

Lightning Talk: Live Chat for Customer Connections

For those looking for a quick but impactful session, the Teams SMB Lightning Talk will dive deep into how live chat functionality in Teams is helping SMBs build stronger customer connections. This 20-minute session takes place Wednesday at 3:15 PM at the Microsoft Booth in the Expo Hall.

Networking and Feedback Opportunities

Beyond formal presentations, Microsoft has organized several interactive events:

• SMB Meet and Greet: Wednesday 11:30 AM - 12:30 PM in Caicos 1, offering opportunities to connect with other SMBs, partners, and the Teams SMB product team while collecting specially designed swag stickers
• Teams SMB Roundtables: Tuesday at 2:45 PM and Thursday at 10:00 AM in Java Sea 1, where attendees can share feedback and insights to help shape the future of Teams for SMBs
• SMB Office Hours: Throughout the conference (check the app for times and locations) to meet product team members focused on improving Microsoft 365 for SMBs

The conference organizers emphasize that these sessions are designed to help SMBs maximize their Teams investment, whether they're just getting started or looking to deepen existing customer relationships. The programming reflects Microsoft's continued focus on the SMB market as a key growth area for Teams adoption.

Attendees are encouraged to register for the conference and download the conference app for the most up-to-date scheduling information and venue details.